Getting Started
Requirements
Before getting started with PDF CreateMate, ensure you have the necessary tools and HubSpot license level.
HubSpot Requirements
Supported HubSpot Licenses
PDF CreateMate works with all HubSpot license tiers:
| License | Compatibility | Notes |
|---|---|---|
| Free CRM | Yes | Full functionality |
| Starter | Yes | Full functionality |
| Professional | Yes | Full functionality + advanced workflow triggers |
| Enterprise | Yes | Full functionality + advanced workflow triggers |
Required HubSpot Permissions
To use PDF CreateMate, you need:
- Admin or Super Admin access to connect PDF CreateMate initially
- Standard User access to generate documents (after initial setup)
HubSpot Objects
PDF CreateMate works with:
- Contacts
- Companies
- Deals
- Tickets
- Custom Objects
See Supported HubSpot Objects for details.
Template Requirements
Document Format
PDF CreateMate accepts templates as .docx uploads, Google Docs links, HTML uploads/paste, or PDF forms with interactive fields.
Supported:
- .docx (Microsoft Word 2007+)
- Google Docs (shareable link; Sheets/Slides are not supported)
- HTML uploads or pasted content (.html/.htm/.txt)
- PDF forms with fillable fields (.pdf)
Not Supported:
- .doc (Legacy Word format)
- Flat/static PDF files without interactive form fields
- Apple Pages
- Google Sheets/Slides
Creating Templates
You'll need:
- Microsoft Word (desktop or web) saved as .docx
- Or Google Docs with a shareable link (no manual export needed)
- Or any editor that exports to .docx or HTML
- Or a PDF form with interactive fillable fields
Template Best Practices
For optimal results:
- Use standard fonts (Arial, Calibri, Times New Roman)
- Embed fonts for custom typography
- Use tables for structured layouts
- Keep images embedded (not linked)
- Test with preview before generating
Browser Requirements
PDF CreateMate works in all modern browsers:
| Browser | Minimum Version |
|---|---|
| Chrome | 90+ |
| Firefox | 88+ |
| Safari | 14+ |
| Edge | 90+ |
Other Integrations
Does PDF CreateMate Work with Other CRMs?
Currently, PDF CreateMate is designed exclusively for HubSpot. We focus on deep HubSpot integration to provide the best possible experience.
We do not support:
- Salesforce
- Pipedrive
- Zoho CRM
- Other CRM platforms
Third-Party Integrations
While PDF CreateMate integrates directly with HubSpot, you can connect it to other tools through:
- HubSpot Workflows: Trigger actions in other apps after PDF generation
- Zapier: Create automations with PDF CreateMate events
- Make (Integromat): Build complex workflows
Getting Started
Once you've verified you meet the requirements: