Getting Started

Requirements

Before getting started with PDF CreateMate, ensure you have the necessary tools and HubSpot license level.

HubSpot Requirements

Supported HubSpot Licenses

PDF CreateMate works with all HubSpot license tiers:

License Compatibility Notes
Free CRM Yes Full functionality
Starter Yes Full functionality
Professional Yes Full functionality + advanced workflow triggers
Enterprise Yes Full functionality + advanced workflow triggers
While PDF CreateMate works with all HubSpot plans, some workflow automation features require HubSpot Professional or Enterprise.

Required HubSpot Permissions

To use PDF CreateMate, you need:

  • Admin or Super Admin access to connect PDF CreateMate initially
  • Standard User access to generate documents (after initial setup)

HubSpot Objects

PDF CreateMate works with:

  • Contacts
  • Companies
  • Deals
  • Tickets
  • Custom Objects

See Supported HubSpot Objects for details.

Template Requirements

Document Format

PDF CreateMate accepts templates as .docx uploads, Google Docs links, HTML uploads/paste, or PDF forms with interactive fields.

Supported:

  • .docx (Microsoft Word 2007+)
  • Google Docs (shareable link; Sheets/Slides are not supported)
  • HTML uploads or pasted content (.html/.htm/.txt)
  • PDF forms with fillable fields (.pdf)

Not Supported:

  • .doc (Legacy Word format)
  • Flat/static PDF files without interactive form fields
  • Apple Pages
  • Google Sheets/Slides

Creating Templates

You'll need:

  • Microsoft Word (desktop or web) saved as .docx
  • Or Google Docs with a shareable link (no manual export needed)
  • Or any editor that exports to .docx or HTML
  • Or a PDF form with interactive fillable fields

Template Best Practices

For optimal results:

  1. Use standard fonts (Arial, Calibri, Times New Roman)
  2. Embed fonts for custom typography
  3. Use tables for structured layouts
  4. Keep images embedded (not linked)
  5. Test with preview before generating

Browser Requirements

PDF CreateMate works in all modern browsers:

Browser Minimum Version
Chrome 90+
Firefox 88+
Safari 14+
Edge 90+
Internet Explorer is not supported. Please use a modern browser for the best experience.

Other Integrations

Does PDF CreateMate Work with Other CRMs?

Currently, PDF CreateMate is designed exclusively for HubSpot. We focus on deep HubSpot integration to provide the best possible experience.

We do not support:

  • Salesforce
  • Pipedrive
  • Zoho CRM
  • Other CRM platforms

Third-Party Integrations

While PDF CreateMate integrates directly with HubSpot, you can connect it to other tools through:

  • HubSpot Workflows: Trigger actions in other apps after PDF generation
  • Zapier: Create automations with PDF CreateMate events
  • Make (Integromat): Build complex workflows

Getting Started

Once you've verified you meet the requirements:

  1. Create a PDF CreateMate account
  2. Connect your HubSpot account
  3. Create your first template