Documentation

Document Management

After generating documents, you need to access, share, and distribute them to the right people. This section covers how to work with your generated PDFs.

In This Section

Accessing Documents

Learn where to find generated documents in HubSpot, both on individual records and in the Files manager.

Email Documents

Send personalized documents via HubSpot marketing emails using personalization tokens.

Storage

Understand how documents are stored and retained in HubSpot.

Google Drive Cloud Sync

Automatically sync generated documents to Google Drive for backup and collaboration.

Private Document Storage

Enable private file visibility for sensitive documents requiring restricted access in HubSpot.

Document Storage

All generated documents are stored in:

  1. HubSpot Files: Accessible via Marketing → Files
  2. Contact/Object Properties: Direct links on each record
  3. PDF CreateMate Dashboard: Template detail screens

Sharing Options

Method Use Case
Direct link Share via any channel
Email automation Automated delivery
HubSpot task Internal assignment
Signature URL E-signature collection

File Organization

PDF CreateMate organizes files in HubSpot using:

  • Template-based folder structure
  • Dynamic file naming (configurable)
  • Unique IDs for each document